About Cash
Add Cash Limit
At Vrummy, we are committed to promote Responsible Play and hence your V and Monthly Add cash expenditure will be capped to a fixed amount depending on your Account Validation' which encourages & ensures that all our players play Rummy responsibly within their means and continue to have fun.
You can check your current limit by clicking 'Add Cash'.
Issues With Adding Cash
Bank downtime or restrictions.
One of the most typical causes fora declined or unsuccessful deposit is a bank experiencing outage or temporarily limiting online transactions.If you are in this situation,you money added to balance may delay due to bank issues. Your funds are 100% safe and secure . Please be patient.
Withdraw Cash On Vrummy
Once I submit a withdrawal request, how long will it take for me to get my money?
Instant Withdrawals are now available to all Players.
The withdrawal amount gets credited to your Bank Account in under 10 seconds of placing your withdrawal request. Withdrawals get processed 24x7 on all days, even on Sundays & Bank Holidays.
What is the minimum amount I can withdraw?
₹100 is the minimum amount you can withdraw.
How many withdraws can I initiate per day?
Depending on your VIP level. You can check in the withdrawal page.
Are there any fees or charges on withdrawals?
We do not charge any fees or charges on withdrawals for now.
Will the withdrawal be delayed?
Generally, the withdrawal will be finished within 24 hours. But there may be slight delay on your withdrawal if meet bank system maintenance. Your withdrawal with be processed ASAP once the bank system maintenance finished.
How do I change my bank card?
You can change your Bank A/c Details on the Withdrawals Page, after verifying your identity by entering the OTP sent to your registered email ID or phone number.Your name on the Bank Account should be the same as on the KYC document submitted to Vrummy during KYC Verification. Vrummy will not be responsible if the player's bank rejects the withdrawal in case of a name mismatch.
Games Cancellation Settlement Policy
In the event, a rummy Cash Game is cancelled by Vrummy due to technical or other glitches at our end or due to some player(s) indulging in any form of unfair game play; the following settlement policy shall be followed:
Points Rummy Cash Games:
In the event of cancellation of a Points Rummy Cash Game, the table balance of each player is restored to the amount at the beginning of the cancelled Cash Game and credited back to each player’s account. The same process is applied in Points Rummy Cash Games where collusion or cheating is detected in addition to any further action that Vrummy. decides to take against players engaging in such activities as per the Terms.
Pool Rummy Cash Games:
In the event of cancellation of a Pool Rummy Cash Game at any stage, the entry fees paid by all players shall be refunded. In Pool Rummy Cash Games where collusion or cheating is detected, the entry fee paid by other players is refunded to them and the entry fee paid by players indulging in collusion or cheating is dealt with as per the Terms in addition to such further action as may be necessary in the opinion of Vrummy.
Deals Rummy Cash Games:
In the event of cancellation of a Deals Rummy Cash Game at any stage, the entry fees paid by all players shall be refunded. In Deals Rummy Cash Games where collusion or cheating is detected, the entry fee paid by other players is refunded to them and the entry fee paid by players indulging in collusion or cheating is dealt with as per the Terms in addition to such further action as may be necessary in the opinion of Vrummy.